Residential Service

Gigabit Internet

What's Gig all about? It's about downloading photos, music, TV shows, and movies in seconds, and supporting all of your Internet needs. Gig is full of new possibilities, perfect for high-bandwidth users and for families with a growing number of connected devices. It's Screaming Fast Internet for your home or business.

  • Up to 1000 Mbps download and 1000 Mbps upload speed**
  • Stream and download on mutiple devices at the same time
  • Managed Wi-Fi included

$79.99*

Internet Pricing
Gigabit
$ 79.99*
/MONTH
1000 Mbps
Download Speed
1000 Mbps
Upload Speed
10 Emails Included
2GB Storage
Common Activities
Streaming Music and Video, Video Chatting, Online Gaming
Bundled from $79.99*
Unbundled from $99.99
Premium
$ 44.99*
/MONTH
100 Mbps
Download Speed
20 Mbps
Upload Speed
10 Emails Included
2GB Storage
Common Activities
Streaming Music and Video, Video Chatting, Online Gaming
Bundled from $44.99*
Unbundled from $69.99
Broadband
$ 34.99*
/MONTH
25 Mbps
Download Speed
5 Mbps
Upload Speed
5 Emails Included
2GB Storage
Common Activities
Streaming Music and Video, Web Browsing, Checking Email
Bundled from $34.99*
Unbundled from $49.99

* - Additional charge will apply if not included in a Cable TV bundle

** - Gigabit speeds are currently only available through a hard-wired Ethernet connection. Speeds are dependent on many factors, including the performance of the customer-owned equipment/devices. (Some computers are not capable of obtaining or sustaining gigabit speeds due to physical port or CPU constraints).

Managed Wi-Fi

Enjoy peace of mind with Citizens' Managed Wi-Fi:

  • Predictable wireless performance.
  • Local, comprehensive wireless troubleshooting.
  • Opportunity to extend range and coverage with Mesh Access Points (MAPs).

Citizens Fiber Internet subscribers have the option to add on Managed Wi-Fi service, which includes rental of a carrier-grade wireless router. This router may be installed at the time of installation or picked up at our central office in Mammoth, PA. When you choose to use our carrier-grade router, we will include with your installation a complimentary Wireless Scan Report of your residence to determine wireless signal strength and internet speeds in various areas of the residence, and any interference issues that may cause service degradation. With Mesh Access Points, you can extend wireless coverage to areas of the residence that have weak signal strength, and seamlessly connect your devices to the nearest access point at any given time.

Citizens technical support can troubleshoot and replace rented equipment on the same business day if there are problems with the rented device. Equipment is replaced at no charge if it fails for any reason beyond physical/liquid damage.

The routers that Citizens provides are tested and capable of providing gigabit speed (up to 1,000 Mbps download and upload). Customers using a router that is not provided by Citizens will need to ensure that the router they use has the capability to achieve the speed of the plan that is selected. Customers must also sign a waiver to accept responsibility for technical issues related to that piece of equipment. Most routers are compatible with Citizens' internet services.

Pricing

Managed Wi-Fi $6.99/month
Mesh Access Points $4.99/month per Mesh Access Point