Sun Outages

Brief Cable Outages Due to Solar Interference

Over the next few weeks, you may see some brief outages on some channels on our Cable TV system. This is due to the positioning of the sun in the sky relative to the satellites we receive our signals from. These outages should be brief and resolve within a few minutes.

If you experience an outage greater than 15 minutes, please call our office at 724-423-5777.

Information on Sun Outages

Going Green

Electronics Drop Off

Do you have any old electronics at your home collecting dust? If the answer is yes, we have a solution for you! Drop off any unwanted electronics to our front office, and free up some space in your home. Items that we will accept are listed below.

  • Computers (Desktop & Laptop)
  • Stereo/Radio Equipment
  • Videogame Systems
  • DVD/VCRs
  • Cameras
  • Phones

We are not currently accepting any televisions or monitors. This may change in the future.

If you have any questions about this initiative, please call our office at 724.423.3000.

Help Us Help You

At Citizens Fiber, we strive to provide you with the best quality video service. From time to time, we experience errors with our channel feeds. This can be related to sun outages, terrestrial interference, equipment malfunctions, or a number of other factors. We try to monitor our channels and correct any of these issues as quickly as possible. However it’s not possible to watch all the channels all the time. We’ve created a tool so that you can help us identify any problems that you may see, which will help us correct them as quickly as possible. The Channel Reporting page is available by clicking on the Technical Support tab at the top of this page, or directly by clicking the button below. Thank you as always for your support, and for helping us to provide the best service possible.

Report Channel Problem